Family owned and operated with over 20 years of experience. Our Mission is to always be the most professional, reliable, on time, and efficient cleaning service in the area. Whether it’s your home, office, or commercial building we believe in completing every job with the same type of care we would give our own home.
Typically, companies are structured in the same way: the CEO is at the top of the organizational chart, followed by the managers, then the employees. Pretty standard, right? Well, at ExpressOC Facility Services we look at things a little bit differently. The most important part of our business is our customers – which is why you’re at the top of our organizational chart.
Following our customers is our employees, who work together as a team, rather than as segmented groups. We value our customers and believe in giving an outstanding and high quality service every single time. Our priority besides outstanding service is building a good relationship with our customers.
Our Step by Step Process:
- ✓ Set up an appointment to meet with our potential client. During this appointment we will walk through their property to create a bid.
- ✓ We will create a custom proposal and email to our potential client within 24 hours of meeting.
- ✓ We will make any requested adjustments to the proposal before signing.
- ✓ We will select the janitorial staff and will send three days training them on-site.
- ✓ Management will conduct random inspections and will conduct monthly follow-ups with client.